Testimonials
We regularly
receive letters of thanks from clients for the quality of our
service. Letters like those that follow show that providing a
quality service really can make a difference.
Comments from
Our Client Satisfaction Questionnaires
August 2010
SWJ - “Dear June, I wanted to
thank you for all the help and support you gave me through my
uncertain ending at work. I know that you went over and above your
call of duty and I feel very lucky to have met you. Thanks once
again, your help was very much appreciated. Kind regards SJW”
July 2010
JH, Camberley - “Simon provided very
good communication and showed good knowledge, I was impressed with
the personal touch” .
BC, Camberley - “A1 service at a very
fair price, excellent communication and knowledge – thanks Shirah”
PH, Ashtead - “Simon provided completely
clear and knowledgeable advice, he was always available when I
called and always spoke in “non-legal” language, answered all
questions and left me feeling stress free and that everything was
under control”.
CW, Basingstoke - “Not having used a
solicitor before it is hard to compare but Vickie Sturman had
excellent knowledge and a very good understanding of my needs,
reliable and efficient – I couldn’t ask for more”.
June 2010
Mrs J T, Farnham "Dear 'Vickie’s',
A HUGE thank you to the “2 Vickie’s” for being so calm and efficient
through all of this when I had clearly lost the plot. I could not
have moved house without you! Thanks again".
Mr A D B, Farnborough. "Thank you Shirah,
we thought that the service was second to none, very helpful people
and excellent service provided".
Mr D P, Farnborough. "As I work with
other solicitors I know what some are like so I would recommend your
firm. You were more thorough and provided more information than I
asked for!"
Mr S P L, Farnborough. "Although he is
always busy Tom always takes the time to explain so that I
understand, everybody gets and excellent service".
Mr C I C, Guildford. "Thank you Deborah,
both economic and clear communication! Efficient and prompt with all
parties involved. Can’t think of anything to improve your service".
March 2010
MS of Camberley said of Helen Habershon and
Deborah Prance. “You get what you pay for, quality, honesty and
efficiency. I have used another firm before on conveyancing, the
communication was useless and the staff moody!”
ALG. "We just completed the conveyancing
our house in Farnborough, and Mr. Tom Ingleton took care of it for
me. Just to tell you that I am very satisfied with Tom and his work
and how he handled everything, he was available and responsive
always. I will be giving his card to any colleague of mine (I work
for SC Johnson in Frimley) who speaks to me about buying a property,
and indeed I am sure I will be repeating business with him in 6 – 7
months time perhaps".
HC of Sleaford.
“All your staff were really friendly helpful and understand,
explained all the issues clearly and made the whole legal process of
buying and selling houses understandable and bearable! I have
already recommended your firm to a friend!”
February 2010
DM of Fareham. "Dear Sir, I would like
to assure you that I will use your firm for any legal requirements
or advice I may need. It is so good to strike lucky and find a
really excellent company that you can be sure will look after your
requirements. Many thanks".
GMcD - "Your firm was recommended to me
both by Jeremy Bate and by the nursing staff at Frimley Park
hospital. You have prepared a will and a power of attorney for a
cousin of my father - who was anxious to put his affairs in order
since he is quite unwell. I just wanted to say how very impressed I
am by the service I and my father’s cousin received. Both Vickie
Lennard and Shirah Real are great ambassadors for your firm. And
your charges are very, very reasonable".
About Simon Brooks by Mr & Mrs H of
Crowthorne - “Excellent reliability, always able to deliver
a fast professional service and great communication”.
About June Hood by HB of London -
“Efficient and reliable, the service I received was excellent”.
January 2010
OBG Aldershot - "Excellent
understanding, perfect service"!
SO & TO Farnborough - "We were very
happy with your service, good communication and fast, efficient
service".
RR & GR, Lightwater - "Thank you for
confirming the completion of our sale. We would like to thank
you and your staff for making the legal side of the sale so easy
for us. Should the occasion arise, we will certainly recommend
your partnership to our friends".
NB Camberley - "No problems and very
helpful and friendly. The legal process can make you feel thick
but certainly not treated like that!".
November 2009
DM of Fareham - "I would like to thank your company for the
excellent service I received from Simon on my recent house sale.
In addition to the above I would like to make a special
mention of thanks to Nicola whom I spent most of my time
communicating with. It was a pleasure to have her as my contact.
Her help and advice was superb and when I may have wobbled, her
responses gave me 100% confidence in the situation as it
progressed.
I will add that because of the excellent and friendly service
I received from everyone in your company I will most definitely
pass your name on to anyone who brings up a request for a Brill
Legal company!!. I also will most certainly be in contact for
any future requirements that arise in my own affairs.
Many thanks to you all and best wishes for the future".
GR of
Lightwater - "Roger and I would like to thank you and your
staff for making the legal side of the sale so easy for us.
Should the occasion arise we will certainly recommend your
partnership to our friends. In respect of the
comment about Wills, I am pleased to be able to say that both of
us have wills in place. Thank you once again".
October 2009
DB, Wallingford - “I would recommend
Lauren and Brooks & Partners as they gave a better service than
other solicitors - good value too”
PS of Ascot - "Real understanding and
realistic, precise and relevant advice – approachable and good
value. Thank you Deborah".
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